NTN Bearing Corporation of Canada, a leading bearing supplier to both the industrial and automotive markets will be introducing its customers to a new loyalty program, “NTN Rewards” along with a new mobile app. Both initiatives will help NTN engage with existing customers on a deeper level and attract new ones.

NTN Rewards is a mobile loyalty program app that rewards customer engagement. It incorporates customer favorite benefits such as promotional merchandise and exclusive event invitations, plus more personalized and enhanced experiences including exclusive access to new products, educational programs and members-only sales and events. This NTN Rewards loyalty program will truly be unique within the industry and provide a customer experience unprecedented in the bearings market.  “We’re excited for our NTN network of industry partners to experience this enhanced digital platform,” says Rita Payne, Director of Marketing and Communications for NTN Canada. “We believe they’ll appreciate our generous rewards program as we continue to strive to deliver the Ultimate Bearing Experience.”

Both the Rewards Program and the new mobile app are essential elements of NTN Canada’s overall customer experience, and the company looks forward to seeing how customers respond. The NTN Rewards mobile app will feature an insider dashboard allowing customers to easily access their status, available offers, exclusive benefits and points needed to unlock their loyalty benefits. Customers will also be able to scan QR codes received by email or in person at an NTN educational events such as the NTN UBE Technical Road Show and NTN Campus virtual conferences. Once a threshold is reached for accumulated points, customers can redeem points towards promotional merchandise listed on the NTN Rewards loyalty app.  User behavior and feedback will help drive the evolution of the app. 

Once the app is available later this year on the Apple App Store and Google Play, customers will receive communication on how the new program works and how to enroll. NTN’s onboarding experience for the new loyalty program will be designed to jump start customers for success and show them how to use all major features.

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