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Frontline Interview with President Paul Meo of NTN Bearing Corporation of Canada

23 September 2021 - Toronto - Corporate - News

Q&A Paul Meo

<Zoom-up! Frontline> features the work and thoughts of top management working on the frontlines at NTN. This time, we introduce President Paul Meo of NTN Bearing Corporation of Canada.

What do you do as a President of NTN Bearing Corp. of Canada?
My role is to overlook the sales and manufacturing operations at NTN Canada, providing strategic, financial and operational leadership for the company in Canada while closely coordinating to execute NTN’s global strategy. As CEO, I am also responsible for building and nurturing a growth minded, high-performing management team dedicated to "providing the Ultimate Bearing Experience” to our stakeholders. I am responsible for shaping our values and standards. I also inspire our staff to build a workplace culture where everybody can accomplish their goals and dreams, achieving their best every day.

What do you value in your daily work? Do you have a personal motto?
“Plan Better, Be Flexible and Improve, a little bit each day”. Use the PDCA (Plan, Do, Check, Act) cycle. I’m here to support my team to deliver greater impact and lead my people to flourish, both professionally and personally. It is my job to help them succeed. I encourage our staff to constantly reflect on how they do their job and make their own improvements to gain their own higher job satisfaction. My employees are my consultants, they know how to fix their problems, and they know how to make their job more rewarding. It is my job to listen, change, adapt, while leading them through adversity so we achieve prosperity as one team. Leading an organization is a privilege, which I have never taken for granted. Each day, we are increasing the confidence of our staff to do business in a new and ever-changing virtual environment. This approach has increased brand confidence enabling NTN’s team to build trustworthy relationships with customers.

Looking back on your career, are there some experiences that you feel have helped you grow?
Despite COVID challenges, we learned to embrace an innovation mindset and navigate through Covid-19 as an “Immediate Transformation Opportunity”. As a result of the hard work of our team, we launched a new Engineering Solutions platform, called TRIAGE, which offers a systematic approach to defining bearing troubleshooting requirements to support maintenance professionals in aftermarket applications. The most important lesson I learned from this experience is that a successful project always starts with a great team that’s truly motivated to solve problems. Even in a complex environment where it’s impossible to predict all the challenges a high performing team will be able to adapt, experiment and learn to overcome obstacles, and I see that on a daily basis at NTN Canada.

How would you like to change your company?
At NTN Canada, our goal is to continue to be a diverse, fair, and inclusive workplace to help foster an open-minded, progressive, growth-oriented company culture. We strive to seek out new perspectives and ideas from our employees and customers. Colleagues from different cultures may take a different approach to business issues, offering valuable insights gained through a wealth of diverse life experiences. We have viewed the pandemic not as a disadvantage, but as an opportunity for business reflection and transformation. We have proven that with a positive attitude towards change and a solid strategy for continuous improvement in all areas of our business, we can use new business technology tools at a much lower cost to yield the highest employee and customer satisfaction – UBE “The Ultimate Bearing Experience”.

Profile:President Meo of NTN Canada
Mr. Meo joined NTN Canada in 1981. In 2001, he was appointed Vice President of Sales & Marketing. Since 2014, Mr. Meo has served as President & Chief Executive Officer of NTN Canada.

He enjoys reading, camping, flying and holds a private pilot’s license. His favourite pastime is volunteering and fundraising for social causes. He continues to serve as a volunteer executive of many boards and committees: Humber College Board of Directors for the Digital Business Management Program, Haven Toronto Homeless Shelter and Good Shepherd Toronto, Mississauga Board of Trade.

Paul Meo Fishing

 

 


About NTN

Founded in 1918, NTN is one of the world's largest producers of premium quality ball and roller bearings, long recognized for the most stringent quality standards in the industry. With plants around the globe and a strong domestic manufacturing network, over 80% of the products sold by NTN in North America are made by one of the ten plants the company operates in Canada and the USA. NTN is also a leading provider of bearing services which include technical support, maintenance and reliability services, engineering consulting and training. NTN's company vision is "to transform into Canada’s leader of the Ultimate Bearing Experience."

NTN Contact

Rita Payne, NTN Marketing: rpayne@ntn.ca